Checking of References Policy

Star Employment Services is a member of the Recruitment and Employment Confederation (REC) and adheres to their Code of Professional Practice


At Star Employment Services (“the Company”) we are the introducers of permanent candidates as an employment agency and supply temporary workers as an employment business.

The Company are not responsible for taking up references for permanent placed candidates. This process is to be undertaken by the client prior to start date following offer stage.

The Company has a responsibility under the Conduct Regulation 19 as an Employment Business that confirmation to be obtained about a work-seeker and will not introduce a work seeker to their client without having first taken up reference(s).

The policy of the Company, is following registration of suitable candidates, up to two references are contacted. The process is to take two written references however this is not always possible due to the timescales and verbal references are taken initially and backed up in writing.

The information for references is given by the work seeker at registration giving names and contact of two references.

Should these references not be suitable then the work seeker must be informed why they will not be considered for work until such time that suitable references are given.

The reference process is to check a. the identity of the work-seeker; and b. the work-seeker has the experience, training, qualifications and are suitable for the roles applied for.

Regulation 20 – steps to be taken for the protection of the work-seeker and the hirer - see link into the Star Employment Services Unsuitable Work Seekers Policy. Showing if the Company obtains information which gives it reasonable grounds to believe the work-seeker is unsuitable it shall without delay.


How to contact us


Operations Manager, Star Employment Services, 51-53 Queen Street, Wolverhampton WV1 1ES. 

Tel: 01902 319333

email: kylee.russon@staremploymentservices.co.uk