What does a recruitment agency do?

What does a recruitment agency do? Star Employment Services

Star Employment operations manager, Kylee Russon answers: What does a recruitment agency do in practical terms?

It is very easy for me to discuss with my clients how we can help them, but in the first instance it is often unclear what a recruitment agency actually does. Essentially, we act like a middle ground between those looking for jobs and those employing people. We work on behalf of employers to find suitable candidates to fill vacancies. A lot of employers use recruitment agencies, and so signing up with one as a job seeker will give you access to openings that aren’t advertised anywhere else.

When an organisation has a job opening and need to hire someone, the recruitment agency is provided with a job description. The team at the agency then search through their database of CVs to match people to the vacancy. A shortlist is drawn up, the employer will pick who they prefer and then the agency will organise interviews.

Agencies like Star Employment Services are very much people led. Our company has recently merged to create an all-encompassing jobs brand. The newly launched Star Employment Services has seen a big campaign go live, with a brand-new job offer for employers. Earlier in the year, we also attained our gold audited status with the Recruitment & Employment Confederation (REC). The agency was assessed against the requirements of data protection, training and induction and complaints procedure. Also considered were the standing for customer service, diversity, work seeker checks and advertising.

Currently, there are more than 25,000 agencies in the UK and Star Employment are one of only 51 agencies to have the gold audit status. The audit provides confirmation that the agency is conducting its business ethically, in accordance with the legal requirements and with the REC code.

With this in mind, you know that as both a candidate or an employer, using a recruitment agency will give you the reassurance that the hiring process is being taken seriously. There are many practical things which the agency will do, but also it is giving you the trust that your job role will be filled properly.

Start your job search today by submitting your CV here or to find your ideal candidate take a look at our recruitment services. 

Black Country Chamber Autumn Expo 2018

Black Country Chamber Autumn Expo 2018 Star Employment Services

Join us this October for the Black Country Autumn Expo, Thursday 11th October 2018

When: Thursday 11th October 2018, 9am-1pm

Where: Walsall Football Club, The Banks’s Stadium, Bescot Crescent, Walsall, WS1 4SA

As one of the highlights in the Black Country Chamber’s event calendar, the Autumn Expo is always a fantastic opportunity to network with businesses from across the region. The team from Star Employment will be exhibiting at the event, showcasing our recent brand relaunch and autumn recruitment offer, where we’ll find you three qualified candidates for just £475.

The Black Country Chamber Autumn Expo is free to attend, simply register your here.

This year’s the expo will take place at Walsall Football Club from 9am until 1pm. Delivered in partnership with Walsall Football Club, the Expo will be held in their Stadium Suite where more than 60 exhibitors will be brought together with over 500 delegates from across the region.

Before the event there will also be the opportunity to network with exhibitors and delegates at the Walsall Business Breakfast from 7.15am to 9am. Sponsored by BT the breakfast event will include talks from the Deputy Leader of Walsall Council, Adrian Andrew and Greg Reed, CEO of Homeserve UK. You can find out more about the breakfast here. 

The Black Country Chamber has also recently announced that during the morning of the Autumn Expo there will an opportunity for Speed Networking from 9.30am to 11.15am, where delegates can promote their business to a round table of ten and swap contact details.

Star Employment operations manager, Kylee Russon, said: “Exhibiting our services at the Black Country Chamber of Commerce autumn expo is a great opportunity for to reach a large number of local people and demonstrate what we can offer in terms of recruitment.

“Come along and see us and find out about how Star Employment Services can provide you with three qualified candidates for just £475.”

Throughout the event we’ll also been giving you the chance to win a bottle of champagne as part of our business card prize draw so don’t forget to pop along and say hi!

You can find out more about the Black Country Chamber Autumn Expo and how to register here.

Social Care Crisis – What does the future hold?

Social Care Crisis what does the future hold Star Employment Services

The care sector is not just an important part of the health and social system, but of industry in general. Both nurses and carers work hard around the clock, yet often feel they do not have the same opportunities for learning and development as other areas of the NHS. Despite this, those in social care are a key piece of the puzzle in delivering high-quality nursing to people who feel vulnerable and have a range of complex and individual needs. At times, this is not acknowledged more widely and efforts can be overlooked.

Society would struggle to function without social care workers. Most people take day to day tasks for granted but for many older people, basic things can be a struggle. They need assistance and help with tasks like cleaning and eating, and need to be looked after because they cannot cope alone. This care needs to be accessed, and more strain cannot be put on the system as it is already struggling.

Social Care Crisis – is there one?

The social care industry is in crisis. With an aging population and limited funding, the sector could be on the brink of collapse. There are not enough care workers, and those do work in the industry are may be underpaid. There is a lack of funding to support the needs of people and those who need care are often granted a certain amount of funding with nothing to help them when the money runs out. There are concerns over the financial state of many care homes, with many being paid less by local authorities than is needed to deliver care. How can such a crucial system operate at a loss? Privately paying residents often end up paying more to subsidise publicly funded ones. This is unfair and has also meant that providers are either going out of business or are handing back contracts because delivering services at local authority rates is verging on impossible.

There are a number of issues that need to seriously be looked at. Statistics show that in the last five years, there has been a £160 million cut in total public spending on older people’s social care. There are also 1.2 million people aged 65 plus don’t receive the care provision they need with essential living activities. The cuts in local authority care services have placed growing pressure on voluntary carers.

Recruiting nightmare

In addition to these problems, there are also thousands of unfilled vacancies in the social care division. Many community care providers are constantly trying to recruit, with little success. There is also a high turnover rate of 20% across the UK, compared to an average of 15% in other industries. The vacancy rate is also 2% higher than alternative sectors. So, what is the issue here? There needs to be more incentives and reason for people to become care workers. Higher pay, bonuses, more funding and better hours are key in treating the staff like they matter. Campaigns should be loud and noticeable, with case studies from current people in the care sector who enjoy their rewarding job.

Rewarding Career

If you are considering a career in care, it can be assured that it is one of the most positive and heart-warming industries to work in. It is very rewarding and can help to improve your professional and personal life. The roles are very flexible so suit people who do not want a 9-5. This can fit around other commitments. You can also earn qualifications and gain skills with on the job training. The job is different each day and there are a variety of positions available, so the care industry will never be boring.

You might also be interested in:

If you are looking for a job within the care sector, the expert team at Star Employment Services can help, submit your CV here.

Recruiting care staff? Our fixed price packages are the perfect way to get maximum impact for your job advert without breaking the bank. Find out more here.





Top 5 Tips For Preparing For A Job Interview

Top 5 Tips For Preparing For A Job Interview Star Employment Services

A job interview can feel like a daunting experience, but it can be made all the more stress free if you arrive prepared. There are a few steps you can follow in order to feel as prepared as possible and minimise any nervous emotions you may be having. Bagging your dream job doesn’t have to be anything less than reality.

1.Do your research

The key here is to do a thorough amount of research on the company and to show them what you know. Spend time on their website, looking at the brand and what they are all about. Be familiar with what the company do and be aware of the history. Stating relevant information in your interview shows the interviewer you are serious about the job and want to be part of the company. Be ready for when you are asked what you know.

2. Get ready with plenty of time

Waiting until the last minute to get ready for an interview is a careless approach. Prepping an outfit the night before should be priority, as is printing extra copies of your resume. You should also put out a pen, paper and any examples of your work to take with you. Be neat and tidy and get ready with time to spare so you are not rushing and have time to find the building. Looking up directions before you go is also a good idea.

3. Practice potential questions

Make a list of any questions you think you may be asked, and practice answers for each one. This will ensure that you have some phrases ready in your head for when the interviewer questions you, and you will not feel put on the spot. Rehearse what you will say about yourself and your experience, and why you would be a good fit with the company. Memorising your strengths and skills is advisable.

Find out how to answer the six most difficult interview questions here.

4. Ask insightful questions

The interview is not just for the employer to query you, it is also for you to question the employer. Finding out whether you want to work there is important, and so try to come up with a few things to ask. This could be more in-depth enquiries about the day-to-day job role, the team and the working week. You will appear enthusiastic and curious, and will give the impression you are genuinely interested in taking up the position.

5. Remember body language

Poor body language should not be a distraction from the things you are discussing during your interview. It is important to smile, make eye contact and don’t appear to be looking around at other things. Don’t fidget or fiddle with things- all your attention should be on the interviewer.

Operations manager at Star Employment Services, Kylee Russon, said: “Job interviews don’t have to be scary. If you prepare and make time to go over things, it will be much easier once you arrive and the questions begin.

“Star Employment Services are experts in interview technique, so feel free to give us a call today and we can help you out. Speak to our agency team.”

Submit your CV or get started with your job search here.

How To Write A CV For A Job In Care

How to write the perfect CV for a job in care | Star Employment Services

Writing the perfect CV is never an easy task, find out how write a CV for a job in care

A career in care can be an incredibly rewarding experience. Entering the industry however, can be a challenge in itself and writing the perfect CV is never an easy task. Although it might seem like a straightforward part of the application process, it is crucial that your CV is done properly and stands out from the crowd. A good CV means an employer’s first impression of you is a positive one.

Is a CV important for a job in care?

A CV, although quite traditional, is still very much in demand by employers across the UK. Keeping it relevant is key. Common mistakes include filling it with irrelevant work experience, such as the paper round you did when you were 12 and the Saturday job you had whilst at school. Keep it clean, with care related experience and skills that are transferrable to the sector. Leave out personal things too, like marital status and religious views. The care industry is inclusive and jobs will not be judged on such details.

Always tell the truth – you will get caught out. You won’t be the first and you certainly won’t be the last person to lie on your CV, so be honest and this will get you much further. Make sure the format and grammar is consistent, neat and correct with all spelling checked. There is no excuse for the mistake of spelling errors.

How should I structure my CV?

Structuring your CV in the right way can make all the difference. A good starting point is with your name, address and contact details. This can be followed by a short introduction about yourself, where you should summarise and highlight what you can offer to the care sector. A summary of your skills and your relevant care experience will come next, plus other previous work in which you have gained skills that can be useful. Wherever possible, use the same adjectives as those used in the job advert. List achievements, your education and training and finish with your references.

Star Employment operations manager, Kylee Russon, says: “Writing the perfect CV for a job in the care industry is by no means an easy thing to do. The skills that employers will be looking for are a passion for the sector and a love for helping people.

“A positive and enthusiastic attitude is also needed, with the ability to approach sensitive situations correctly. You should respect others and work well within a team. Your CV is like your shop window so following our tips will put you in a good place amongst other candidates.”

Help with writing your CV

Star Employment Services will check your CV free of charge if you are unsure about what you have written. Speak to our agency team today and we will help you find your ideal job. You can either register your details here or call us on 01902 319333

What’s the best route into the care sector?

The care sector offers many skilled workers across the UK the opportunity to pursue an enriching and highly respected career. There will always be a demand for care workers, but what is the best route into this career path? For more information on what the ideal profile of a care worker is, the qualifications and experience needed, and what kind of career progression a care worker can expect read our blog ‘What is the best route into the care sector?’ here.

What sort of people are the most challenging to work with?

What sort of people are the most challenging to work with? Star Employment Services Kylee Russon

We speak to manager Kylee Russon about the challenges of working in recruitment.

Working in recruitment has many benefits, one of them being that it is an opportunity to meet lots of different people. It can be a very sociable environment, focusing on communication. An employment agency provides a service to both employers and job seekers, which means you are constantly dealing with a variety of clients. Many businesses and companies use the services of agencies to find suitable employees, whilst candidates search for jobs through the same service.

Working with a range people is very rewarding, however can also bring a lot of challenges. Many people have unrealistic expectations about what a recruitment agency can do in a minimal amount of time. Results don’t happen overnight and it is important to be patient. As an employer, you may have a dream candidate in mind. If you have your heart set on a certain type of person however, you may be setting yourself up for a disappointment. You should be open-minded about your potential new employee, as someone may come along who is different from what you first wanted, but would in fact be a better fit for the role.

It is also a challenge to work with people who don’t invest in their own time. Recruitment is a two-way process, and the employer must also put in the effort to be part of it. Reviewing applicants is crucial and setting aside time to do so can make all the difference. You don’t want someone to slip through the net because not enough time and care has been taken.

It is also a challenge when employers haven’t done the correct research and preparation. If you are seeking a candidate, it’s crucial to look at what other companies in the same sector are paying their staff. In 2018, a survey found that 42% of employers are worried they won’t be able to find the talent they need. You may only be prepared to pay a certain amount for the role you are advertising, but you need to be competitive in the market. Top class candidates won’t go for a job that is underpaid.

Despite the challenges, the recruitment industry remains one of the most positive and sociable industries to work in. If you are prepared and realistic, the results will speak for themselves.