First Employee Of The Week Winner Announced

National Milk LaboratoriesEmployee Of The Week Competition - Our Winners Star Employment Services

A dedicated lab technician from the National Milk Laboratories was treated to lunch with her colleagues when she won a competition organised by MNA Recruitment.

Caroline Brown, who works at the testing centre at Calibre Industrial Park won pizzas for 10 colleagues.

She also won a red letter day experience when she was named employee of the week in the draw.

Caroline scooped the prize after being picked from a host of entrants.

The competition was featured on radio station Signal 107 with MNA Recruitment.

Nominated for positive attitude

She was nominated by colleague Nicola Beards for her hard work and positive attitude.

Nicola said: “Caroline is thoroughly deserving of the award and she is a fantastic person to work with.

“She works so hard in every task that is given to her, especially over the Christmas period when she worked extra days to keep the laboratory afloat. As her team leader I’d be lost without her.”

Caroline was presented with her winnings on Friday, along with the food delivery for her colleagues.

She said: “I’m so pleased to have won and I am very shocked. I couldn’t believe when I found out.

“I want to thank Nicola for nominating me. We have worked together for two years.”

The search for the employee of the week was staged as part of a promotional campaign for MNA Recruitment, who wanted to brighten the mood among the local workforce during the traditionally gloomy January period.

Promoting recruitment services

At a time of the year when many recruiters and candidates are looking at their options, MNA Recruitment wanted to honour a popular employee as part of their promotion of their services.

Director of recruitment services Lee Smith said: “MNA Recruitment was delighted to celebrate the achievements of Caroline and her colleagues at the National Milk Laboratories.

“High quality is central to the range of solutions we offer to meet different business needs so having Caroline as a winner because of her hard work was the perfect match.”

Signal 107 DJ Dicky Dodd surprised Caroline, who lives in Brownhills, by calling her at work to let her know she had won.

She said: “Caroline is a worthy winner. It’s great that I get to come out in the community and meet people who go the extra mile.

“Caroline always has a smile on her face and I would like to wish her a very well done.”

MNA Recruitment is part of the Midland News Association, the publisher of the Express & Star and Shropshire Star.


MNA Recruitment New Year Campaign

MNA Recruitment New Year Campaign Star Employment Services

We’re spreading the word with the MNA Recruitment New Year Campaign

MNA Recruitment will be blowing away the New Year cobwebs with a high-profile marketing and communications campaign, kicking off from Monday.

As January is traditionally a time when many recruiters and candidates are looking at their options, the MNA’s jobs solutions team will be spreading the word about their range of services through a mix of advertising, PR and digital marketing.

Print advertisements have already begun to appear in the MNA portfolio, which includes the Express & Star and Shropshire Star as well as a number of popular weekly titles.

The print ads will reach the one million people who read the MNA’s titles each week.

Radio advertisements will appear on two leading local stations from Monday. Free Radio will broadcast specially created commercials to listeners across the Black Country and Shropshire.

Meanwhile, Signal 107 will run an employee of the week competition for three weeks, sponsored by MNA Recruitment.

On three successive Fridays starting on January 12, a lucky winner from a local business will win a Red Letter Day experience as well as lunch delivered to their work place for up to 10 people.

To enter click here

MNA Recruitment has also booked a three-week advertising slot on the M6 billboard, in Wednesbury. The advert will be visible to drivers heading in both the northbound and southbound directions.

As well as offering print and digital advertising, MNA Recruitment provides jobs agency services through Star Employment Services, online service Smart Search and flexible packages through Star HR.

Director of recruitment services Lee Smith said: “With MNA Recruitment being a relatively new combined offer in a competitive market, we wanted to get 2018 started with a high visible campaign to make people aware of our business services.

“As we provide a range of solutions to meet different business needs, we want more people to know about MNA Recruitment and what we can offer.”

Marketing executive Natalie Coughlan, who has pulled together the campaign including the redesigned MNA Recruitment website, said: “Our brief was to make as many people as possible aware of the MNA’s jobs services.

“By drawing upon the strengths of our print portfolio and securing targeted space with other media, we are reaching a large audience to encourage them to consider MNA Recruitment.”

Employee Of The Week Competition

2018 Employee of the Week Competition Star Employment Services

Beat the January blues with the MNA Recruitment & Signal 107 Employee of the Week competition

MNA Recruitment have teamed up with Signal 107 to shine a spotlight on those employees who go the extra mile.

The Employee of the Week competition will run throughout January, with winners being announced every Friday.

To nominate your Employee of the Week simply complete the entry form, briefly explaining why this person deserves to win.

The Employee of the Week will win a Red Letter experience day and a free Papa John’s Pizza for 10 people in the business.

According to a recent survey by Glassdoor, January is the ‘most popular month for job changes’, with 1 in 5 making a career move.

Heading back to work after the festive period can be tough. After weeks of hibernation, waking up to the sound of your alarm feels like a big reality shock.

It’s also a time of year where people feel the need for change. With many reflecting on the previous 12 months and resolving for a better year ahead.

This combination of ‘festive jet lag’ and a need for change can make even the best employees feel a little jaded.

Why not make those first weeks back to work a little less gloomy. Shine a spotlight on those employees who always go the extra mile by nominating them for our Employee of the Week competition.

How to enter the 2018 Employee of the Week competition

If you have a colleague who you couldn’t do without, nominate them for the MNA Recruitment & Signal radio competition simply visit –

You’ll need to complete a simple entry form, stating why your nominee deserves the prize.

Each week a different employee will be picked as the winner, so why not nominate your colleague today.

Continued Investment In Employee Development


As Star Employment Services nears its fifth birthday, the leading recruitment agency for the Black Country and Shropshire is celebrating another year of staff success

The West Midlands based agency has continued to invest in employee development as it grows its client base among local businesses.

Former resource administrator apprentice Ellie Taylor has recently passed her Level 2 NVQ in Business apprenticeship, leading her to be promoted to branch resourcer.

She joined the team in October 2016 after leaving school following a year studying for her A Levels. Ellie, who is the newest member of Star Employment Services, was taken on by Star Employment as an investment in young people training within the local area.

Ellie is based at the Queen Street office in Wolverhampton.

She said: “I really enjoy working at Star Employment Services, and I am so pleased to have passed my apprenticeship. The team are so friendly.

“My role involves resourcing for candidates, placing job adverts onto websites, interviewing applicants, assisting payroll, managing temporary staff and creating profiles.

“I have definitely noticed how much I have progressed since starting. I thought I would be doing really basic tasks but that has not been the case at all.”

Staff development is central to the growth of Star Employment Services, which is part of the MNA Recruitment operation.

The agency is audited to the national REC Gold standard. As part of this, it runs staff training on all aspects of recruitment and changes in the law as and when needed.

Star Employment Services can deliver solutions for both permanent and temporary recruitment, to employers and job seekers.

The team also plan to encourage another young person to get on the career ladder by taking on an apprentice.

Operations manager Kylee Russon said: “Ellie’s development has been a great boost to the agency.

“As a team, we have extensive experience in local recruitment yet it is important we bring new people through. Working closely with our clients to meet their needs, Star Employment Services will continue to go from strength to strength.”

Star Employment Services, which was launched in January 2013, is owned by the Midland News Association, publisher of the Express & Star and Shropshire Star.

Impact Of Apprenticeship Levy On Recruitment Agencies

Impact of Apprenticeship Levy on recruitment agencies - Star Employment

The Government’s new apprenticeship levy, which came into force this month, could be a huge challenge for recruiters within the region

The aim of the new levy, which came into effect from April 6, is to create a national funding pot for training and generate three million apprenticeships by 2020.

The levy means employers from both private and public sectors that have an annual pay bill of £3million and above will have to hand over 0.5% of their annual salary costs to HMRC.

The Government body will collect the levy on a monthly basis through Pay as You Earn (PAYE). However, an allowance of £15,000 will be available to offset against the bill meaning money can be claimed back by employers from the national apprenticeship fund for quality training lasting up to a year.

But with agencies sourcing temporary staff, claiming back money on training is near impossible as most contracts do not last a full year.

The levy will also see the Government apply a 10% top-up on funds. This means the Government will pay into the fund allowing businesses to claim back £1.10 for every £1 they pay into the levy.

Tax chiefs have also stated this new levy will only affect 2% of businesses in the country. However this could still be a huge blow for recruitment agencies.

The way people work within the UK is ever changing and over recent years there has been an increase in the number of freelance consultants and contractors.

This shift in working trends now allows businesses to access the skills they need without having to worry about full time employment.

Therefore, many agencies managing the payroll of thousands of temporary workers could be hit with this levy yet be unable to claim anything back as a result.

On the other hand many businesses may have never had the opportunity to train their temporary staff members, as only a minority of businesses see value in training short term contractors.

The recruitment sector is seeing a huge rise in the number of temps being put into work every year. In theory, the levy can encourage firms to develop and retain higher skilled apprentices who stay for longer.

Recruitment agencies will have to learn fast to meet the knock-on effect of these changes.

Business Awards Sponsor Star Employment Enjoys Busy Year

Business Awards Sponsor Star Employment enjoys busy Year - Star Employment

After a busy and successful year, leading recruitment agency Star Employment Services is delighted to be an associate sponsor of the 2017 Express & Star Business Awards.

Star Employment Services have a success story of their own to share as they continue to provide recruitment solutions both permanent and temporary to meet local employers’ needs.

Having first opened in 2013, the team are looking back at one of their busiest years to date. In the past 12 months the business has opened a new Cannock branch and taken on more staff as they continue to grow. As part of their growth the team have gone from four team members to nine, as well as two managers gained their Certificate in Recruitment Practice.

Star Employment offers placements for skilled trades, engineering, secretarial and administration, sales, marketing, accounts and finance. It also handles senior and executive appointments.
Lucy Cashmore is the agency’s operations director, leading a team focused on delivering a professional employment service from their head offices “at the heart of the community”.

Lucy said: “All of the Star Employment Services team are delighted to be an associate sponsor of the 2017 Express & Star Business Awards.
“As a team, we have a combined total of more than 50 years experience in local recruitment and are enjoying one our busiest and best years.
“Star Employment Services are seen to be at the heart of the community so we are pleased to celebrate local success stories through these prestigious awards.”

In the last six months, Star Employment Services has seen a huge influx of vacancies for engineering staff, with companies across the Midlands pushing for quality, training and development and safety of their workers.

Star Employment Services does not just offer permanent vacancies. They also offer temporary positions and contracted work for skilled workers – these types of workers include electricians, maintenance engineers, welders, setters and programmers.

The team deal with experienced and qualified people on the temporary skill who can be available at short notice.

Shropshire Star Tour For Chamber Group

Shropshire Chamber Tour Star Employment Services

Star Employment Services team join Shropshire Star tour for chamber group

The Shropshire Star welcomed 20 leading business representatives to its offices in Ketley this week as part of the Shropshire Chamber of Commerce event.

The group met on Wednesday October 12 where they were able to work together to learn from each other and develop leadership skills.

Members heard from MNA Print MD Graeme Clifford, who spoke about how the MNA has changed its business model due to changes within the industry.

He spoke about how the MNA has launched new businesses, which have been built upon its strong brands and long heritage.

Members then heard from Lucy Cashmore, operations director of Star Employment Services who spoke about the importance of delivering the trust and integrity associated with the Express & Star.

MNA Digital MD Andy Hill then wrapped things up by speaking about being able to offer affordable and measurable services to all businesses within the region whatever their size and budget.

He also spoke about the challenge of innovating in such a fast paced environment and the importance of not being afraid of failure.

The group were then given a tour of the editorial department by editor Martin Wright followed by a tour of the press rooms by operations manager Danny Saxon, where the Sandwell Chronicle was being printed.

The event was arranged by Peter Guy, who is the Chamber’s President as well as the Star’s advertising manager.

Richard Sheehan, the chamber’s chief executive, said: “It was clear from the presentations from our host that there is a continued focus on digital, which is responding to the needs of the market and real world where all businesses are having to go.

“The patron members also got together to provide an update on their circumstances. We never cease to be astounded by the level of positivity, success, growth and indeed recruitment activity that is going on within this group.”

Leading The Way In Investing In Youth

Ellie Taylor Star Employment Services Investing in youth apprenticeships

A leading recruitment agency in the West Midlands hopes to encourage young people to get on the career ladder by taking on an apprentice.

Ellie Taylor joined the Star Employment Services team as the agency’s resource apprentice, where she is responsible to helping the team based in Queen Street in Wolverhampton city centre.

The agency welcomed resource administrator apprentice Ellie, who joined the team in October.

Ellie said: “I have really enjoyed my first few months at Star Employment, and I have definitely noticed how much I have progressed since starting.

“I thought I would be doing really basic tasks but that has not been the case at all.

“The team have allowed me to speak to clients on the phone, which is really helping me develop my phone manner.

“I am also enjoying the environment that I work in as the team are so friendly. Not long after I started it was my birthday and they celebrated it on the day with me.

“I also enjoy the fact that I am also learning and gaining a qualification at the same time.”

Once Ellie completes her one-year apprenticeship she will have earned her Level 2 NVQ in Business.

Ellie was taken on by Star Employment as part of their investment in young people training within the local area.

The agency hopes to be a leading example for their clients in the benefits of taking on an apprentice and show how it can help the business grow.

Operations director Lucy Cashmore said: “At Star Employment Services we are committed to helping people secure their dream job, so it was only right that we helped someone discover their dream career.

“We hope that by taking on Ellie as our apprentice it will give her the skills she needs for a long and happy career as well as investing in young people within the region.

“When I started out my career I was an apprentice and the lessons I learnt from early on have stayed with me as I worked my way up the ladder.

“Ellie is a fantastic addition to our ever growing team and we look forward to watching her progress.”

You can read an update on Ellie’s progress with her apprenticeship here.

Star Employment Achieve REC Gold Status

Star Employment Achieve REC Gold Status

One of only 51 Recruitment Agencies across the country to achieve the REC Gold Standard Audited Status

Star Employment Services has been named as one of the top recruitment agencies in the UK for its ethics and commitment to professional standards. The West Midlands agency has attained ‘audited’ status with the Recruitment and Employment Federation (REC), the industry’s professional body.

Although it has thousands of member companies just 51 companies have currently attained the ‘gold standard’ audited status. Star Employment – which is part of the Midland News Association, publisher of the Express & Star – was assessed against the requirements of the Employment Agencies Act, the Conduct of Employment Agencies and Employment Business Regulations 2003 and the REC’s Code of Professional Practice.

This scheme run by the REC, the body for the UK’s £25 billion private recruitment industry, is the most comprehensive audit of its kind. It provides successful recruiters with an accreditation that is recognised by the Department for Business, Innovation and Skills (BIS), confirming that the agency is conducting its business both ethically and in accordance with the legal and regulatory requirements.

Star Employment Services, run from Queen Street in Wolverhampton, was launched in 2012. Headed by Operations Manager Kylee Russon, the agency offers placements for skilled trades, engineering, secretarial and administration, sales, marketing, accounts and finance.

It also handles senior and executive appointments.

Kylee said: “We are absolutely delighted to have achieved REC Audited status. It is important for us because as part of the MNA we need to be seen as operating to the highest standards within our industry.

“It also means that our clients and applicants can rest assured they are in good hands.”

REC chief executive Kevin Green added: “Congratulations to Star Employment Services for achieving REC Audited status.
In doing so they join an elite group of recruitment agencies across the UK that has achieved this high standard

“This accreditation recognises that we have rigorously audited Star Employment Services and found that it is performing to the highest professional standards and represents best practice in our sector.”

The REC represents 3,506 corporate members with branches across the UK, as well as 4,744 individual members within the Institute of Recruitment Professionals.